We do not store credit card details nor do we share customer details with any 3rd parties
We reserve the right to cancel any-booking on the day, if the conditions on the day make our insurance void .. ( operation in conditions that would make the inflatables unsafe and dangerous to erect.
we do however operate a ;
Free Rain / Adverse weather policy
where our heath and safety guidelines determine the conditions deem it unsafe to install the inflatable you will be entitled to a refund of deposit or monies paid within 7 working days via payment method used for original purchase.
These conditions are as follows.
These are set for the safety of users - whilst it can be a disappointment,unfortunately we are unable to control the weather.
Safety of our customers will allways come first.
Bouncy castle deposits - £15.00 non refundable unless fall under the free weather guarantee.
Premium packages : £60 deposit is non refundable as this product requires a booking fee with suppliers.
Standard party : deposits of £30.00 are non refundable.
We are however, happy to offer credit notes to transfer to an alternative date.
Where you have paid a deposit and we are unable to complete the job due to you * the hirer not ensuring the product is of a suitable size for your venue the deposit paid is Non Refundable.
*unit sizes and space required are detailed on our bouncy castle hire page.
If in doubt call us on 07584124036 / 07495015393
or email info@Kid-of-the-castle.co.uk
Kid of the Castle Ltd
Registered in England and Wales
company no 10306100
Names of directors can be obtained at registered head office at:
Kid of the Castle are not associated or affiliated with any TV, Film or entertainment company. Our look-a-like costumes are part of our own personal collection. We do not claim to be original TV or Film character, simply LOOK-A-LIKES. We do not sell to third parties or provide any official merchandise or costumes.